Are these bags authentic?

Yes. We only list items that we reasonably believe to be genuine, sourced through reputable and lawful channels such as established beauty retailers, trusted distributors and certified resellers. 

Each piece is checked by hand, photographed clearly and described honestly to the best of our knowledge. We do not knowingly sell fakes or replicas.

If you’d like extra photos or details before purchasing, you’re always welcome to contact us.

Are these boutique Chanel handbags or beauty promotional gifts?

Most of the pieces in our store are promotional or VIP gift items originally issued by beauty and fragrance divisions (for example, Chanel Beauty), not classic handbags sold in fashion boutiques.

That means:

• They are best viewed as novelty / beauty gift / collectible items,

• Materials, construction and after-sales support may differ from boutique handbags,

• They’re perfect for light essentials, display styling, or as part of a collection.

Lovely Pink Cherry is an independent reseller and is not affiliated with, endorsed by, or an authorised retailer for any brand. Brand names are used only to describe the genuine items and their design inspiration.

For more detail, please see our Authenticity & Brand Disclaimer page.

How long is shipping?

Shipping times depend on your location and the shipping method chosen:

Within Australia:

Standard: usually around 3–8 business days after dispatch

Express: usually around 1–4 business days after dispatch

International

• Typically around 7–21 business days after dispatch, depending on your country’s postal service and customs processing.

These are estimates only and can be affected by carrier delays and customs checks. For detailed information, please refer to our Shipping Policy page.

Do you accept returns?

We want you to feel confident when you shop with us. If an item is faulty, damaged in transit, or significantly not as described, we will work with you in line with our obligations under applicable consumer law. Because many of our products are high-value, limited and collectible items, we generally cannot accept change-of-mind returns once an item has been used, worn or damaged after delivery.

Full details (including how to lodge a return request and timeframes) are set out in our Returns / Refund Policy.

If something arrives and you are concerned, please contact us as soon as possible with clear photos so we can help.

Who pays customs duty and import taxes?

For orders delivered outside Australia, any import duties, taxes, VAT or customs charges are usually the responsibility of the buyer.

• We are legally required to declare the value of the goods on customs documents.

• We cannot control or predict the fees charged by your local customs authority.

• If you are unsure, please check your country’s import rules before ordering.

If a parcel is delayed at customs, this is outside our control, but we’re happy to provide any documentation we reasonably can to assist your enquiry with the courier or customs office.

Brand & Trademark Notice

All brand names, logos and trademarks (for example CHANEL, Dior, YSL, Coach, etc.) remain the exclusive property of their respective owners.

Lovely Pink Cherry is an independent reseller and is not affiliated with, endorsed by, or an authorised retailer for any of these brands. Brand names are used only to describe genuine items and their design style or origin.